Exchange and Return Policy

Return Policy

We are committed to delivering your order accurately, in good condition, and as described on our website. All items go through strict Quality Control before dispatching. However, if you are not satisfied, we offer a flexible return policy.

What Can Be Returned?

You may return a product if:
✔️ The product is not as per the description or images on our website.
✔️ The product is defective, damaged, or incorrect.
✔️ You are unsatisfied with the product’s quality.

Products That Cannot Be Returned

❌ Products that have been used, washed, or altered (e.g., stitched or shrunk).
❌ Products without original packaging, tags, or labels.
❌ Items purchased during sales, clearance, or promotional offers (unless defective).

Return Conditions

✅ The product must remain unused.
✅ It should be in its original packaging with labels intact.
✅ The product should be returned within 14 days of delivery.
✅ All returns will be inspected before approval. If the product does not meet the return criteria, it will be sent back to the customer.

Who Will Bear the Courier Cost?

📦 The company will cover all courier charges if the return is due to a defect, damage, or incorrect product.

How to Notify Us for a Return?

📞 Contact our Customer Support Help Line: 0331-7636683 within 14 days of delivery to request a return.
📍 Our support team will provide the nearest return address.

Refund & Replacement Process

🔄 Once we receive the returned product and verify its condition:
✔️ Refunds will be processed within 72 hours to the customer’s provided details.
✔️ Replacements will be treated as a new order, subject to the same terms & conditions.
✔️ Customers are entitled to a full cash refund, store credit, or an exchange for an equal value.

📢 For further assistance, feel free to contact our support team at 0331-7636683.

This version improves readability, highlights key points with symbols, and makes the policy clearer for customers. Let me know if you need any modifications! 😊